This quick guide shows every easy place to read your headset’s 14-digit code so you can get support or activate apps without delay.
The most direct spot sits on the left strap arm. Gently lift or rotate that strap upward and check the bottom-left area for a printed code. Use the code on the device itself for licensing or Meta Support; packaging codes differ and may cause hold-ups.
You can also view this identifier in the Meta Horizon app (tap your avatar, open Menu, then Devices) or sign in at Meta.com and open My Devices on a computer. These options let you keep the headset on while checking details.
Quick tips: lift the strap slowly to avoid stress on plastic, snap a clear photo for safe storage, and save that image with your other device files. That simple habit prevents future hunting when an app or support request needs proof.
Key takeaways: locate the 14-digit code on left strap arm, verify device code over packaging, use app or Meta.com if you prefer phone or PC, and save a photo in your files for safekeeping.
Why your Oculus Quest serial number matters right now
A unique 14-digit code ties each headset to an account and helps support staff pull up details on their screen fast. This saves time when you need repairs, warranty checks, or quick troubleshooting steps.
Licensed apps and special features often require that exact device ID for activation. Using a box label instead can cause delays or denied entitlements, so always rely on the code printed on the left strap side.
- Support uses this code to verify warranty and past service history quickly.
- Software providers check the code to unlock paid features or white-label licenses.
- Teams managing multiple headsets tag units by code to keep inventory and repairs accurate.
- Troubleshooting guides and videos commonly ask for this identifier early in the process.
| Use case | Why it matters | Action |
|---|---|---|
| Support call | Instantly retrieves device record on support screen | Provide the 14-digit code when asked |
| Software activation | Verifies eligibility and unlocks features | Enter device ID from strap, not box |
| Team inventory | Prevents mix-ups during returns or repairs | Label cases with the device ID |
Where do I find the serial number of my Oculus Quest
Check three fast options to view your device ID. Check the adjustable strap on the left side — the device ID sits on the strap arm. Gently lift or rotate that strap to expose a small, printed 14-digit code near the bottom-left area.
On the headset itself: check the left strap arm
Physical check: tilt the arm slightly if lighting hides the digits. The code prints on the strap arm so you can read it without powering up the headset.
In the Meta Horizon app on your phone
Open the app, tap your avatar at the bottom, then tap the Menu icon at the top-right. Go to Devices to view the quest headset details and the 14-digit identifier.
On Meta.com in your My Devices
If signed in on a web browser, open My Devices to view that same code. This is handy when the headset sits in storage or someone else holds the hardware.
- Tip: the code is always 14 digits—double-check before you share or save it.
- Use on-device strap, app view, or web lookup depending on which is easiest.
How to locate the serial number on the headset strap arm
Quick overview: the 14-digit code prints on the inside of the left strap arm. Read it directly from the strap to avoid mismatches with packaged labels.
Step-by-step: gently lift the adjustable strap
Tip: hold the headset steady. Slowly rotate or lift the left arm upward until the printed code becomes visible on the inner bottom-left portion.
Visibility tips: lighting, angle, and reading the code
Angle the arm toward a bright light. Small shifts often reveal faint digits without added pressure.
If characters look dull, loosen strap tension slightly. Avoid rubbing or scratching the surface while you try to read every digit.
Common mistakes to avoid (and how to fix them)
Don’t rely on box labels; they can differ from the device print. Count each digit to confirm a full 14-digit entry.
Don’t pull the strap hard. If tight, ease the band first. For future ease, take a clear photo and save it with device records.
| Step | What to check | Fix if problem |
|---|---|---|
| Expose strap arm | Lift left arm to view inside bottom-left | Loosen strap slightly to reduce tension |
| Improve visibility | Angle toward good light; shift gently | Use flashlight or move to brighter spot |
| Record code | Verify 14 digits; avoid box label | Photograph code for safe storage |
Find your Quest serial number in the Meta Horizon app
Open Meta Horizon on your phone and use the app to view device details without touching hardware.
To start, open the app, tap your avatar image at the bottom of the screen, then tap the Menu icon at the top-right. Choose Devices to view your headset and its 14-digit identifier on-screen.
Path: Avatar image > Menu > Devices
If more than one quest appears, pick the correct headset from the list so the details match your unit. Within Settings, select Headset Settings then Controllers to view paired controller info and status.
If your headset doesn’t appear: pairing and account checks
Signed into the same account? If not, switch accounts and try again. Also check Bluetooth pairing on your phone.
If the device still won’t show, toggle airplane mode off, wake the headset, then refresh the app so it can fetch the current view.
- Raise screen brightness if digits look faint so you can capture every character.
- Copy or note the number in a secure place for support forms or app activation.
View your serial number on Meta.com
On a desktop or laptop, log into your Meta account and open My Devices to reveal each unit’s details.
Sign in on a computer and open My Devices to view a clear listing. This web view lets you see a large on-screen entry for each headset and makes it easy to copy or read the code from across a room.
If multiple units appear, select the correct entry to confirm which device belongs to your account. The page shows device details and the serial number oculus so you can verify which item matches strap labels or stored photos.
- Use this method when the headset charges elsewhere or you need a bigger screen to view details.
- Confirm paired controllers are listed under the same device entry for inventory or support.
- If prompted, finish two-factor authentication so details display securely.
- Don’t see an entry? Refresh and confirm you signed into the same account used during setup.
| Action | Why | Tip |
|---|---|---|
| Open My Devices | View device entry on a larger screen | Keep page open while contacting support |
| Select correct unit | Avoid copying the wrong number | Match with strap photo or inventory tags |
| Copy code | Paste into forms quickly | Use secure notes or password manager |
Locating serial numbers for Touch controllers
Each Touch controller hides its ID beneath the battery cover—check both units to record them.
Physical check: Slide off a controller’s battery cover and remove the battery. The 14-digit code sits under the battery, just below the QR mark on the inner surface.
Repeat this for left and right controllers. Each controller has its own printed identifier, so record both for support or inventory.
Left vs. right: where to look
Look directly under the QR symbol on each controller. The digits are small; good light and steady hands help.
- If the cover resists, press gently along the seam to avoid housing damage.
- Note battery orientation before removal so you can reinstall correctly.
- Keep contacts clean to prevent power or pairing hiccups after reassembly.
- Store both controller identifiers with your headset records for faster support.
Check controllers in the app
Prefer a digital path? Open the Meta Horizon app, select the paired headset, then go to Headset Settings > Controllers to view controller details on-screen.
| Action | Why | Tip |
|---|---|---|
| Remove cover & battery | Reveal printed code under QR | Work over a soft surface to catch small parts |
| Record both IDs | Support and inventory tracking | Save in secure notes or photo archive |
| Use app view | See controller status without opening hardware | Match app entries to printed IDs |
What your serial number is used for
Support teams use a device’s unique code to pull up repair history and guide fixes fast.
Meta Support asks for that 14-digit entry to match a record quickly. This speeds troubleshooting and helps reps give exact, safe steps.
Certain paid apps and white-label builds require a proper serial number to unlock features. Software vendors may check this value before granting licenses.
- Share the code with support so agents can view warranty and past repairs.
- Use stored IDs when activating paid or custom software to avoid denied entitlements.
- Keep a central log for deployments so each device stays tracked during moves or maintenance.
- Treat the code as sensitive information and share with trusted providers only.
- If present, a serial number oculus entry also helps third-party tools validate permissions.
| Use | Benefit | Action |
|---|---|---|
| Support lookup | Faster, accurate troubleshooting | Provide the 14-digit code when asked |
| License activation | Unlocks paid features | Enter code during setup in software |
| Asset storage | Centralized maintenance records | Store IDs in secure inventory |
Important notes: packaging vs. device, and keeping a record
Keep device records safe so support or app activations go smoothly.
Packaging labels can differ from the code printed on the left strap arm. Always rely on the code on the headset rather than a box label to avoid failed activations or delayed support.
Take a clear image of the full 14-digit entry. Save one copy to local files and a second copy in cloud storage for redundancy.
- Store images with a descriptive file name that includes headset model and purchase date.
- Use secure notes or an encrypted folder for sensitive details.
- If managing many units, keep a spreadsheet matching each serial with user or room location.
Keep that number legible in your records. Check entries after repairs to confirm the same ID still links to your unit. For privacy, share photos only with trusted support channels.
| Action | Why | Tip |
|---|---|---|
| Use device code on arm | Prevents activation and warranty issues | Compare strap image to box label before sharing |
| Save one image locally | Fast access without internet | Store inside secure files or password manager |
| Backup to cloud | Access from other devices | Use two-factor authentication for account security |
| Maintain spreadsheet | Simple inventory and tracking | Include headset name, purchase date, and room |
Conclusion
Having the device ID at hand makes warranty, repairs, and activations smoother.
Quick recap: you can view that 14-digit code on the left strap arm of your headset, in the Meta Horizon app (Avatar > Menu > Devices), or on a computer via My Devices at Meta.com.
For Touch controllers, remove a controller battery and read the code beneath, just below the QR mark. Packaging labels may differ, so rely only on the device print for licenses and support.
Save a clear photo and store a copy in secure notes or cloud files. If support asks, open settings or share that image so agents match your quest headset fast.
Need extra help? A short video or on-screen walkthrough can guide you through each mode and screen step.
FAQ
Where is the serial number located on a Quest 2 headset?
Look under the left strap arm: lift the adjustable strap gently and inspect the plastic housing. The 14-digit code is usually printed or on a small sticker near the hinge.
Why does the headset serial matter right now?
The code proves warranty eligibility, helps with support requests, and unlocks device management and software activation features on Meta services.
How can I see the code in the Meta Horizon mobile app?
Open the app, tap your avatar, then Menu → Devices. Select the headset to view details that include the identification code and model info.
What if the headset doesn’t show up in the app?
Check that Bluetooth is enabled, the headset is linked to the same account, and pairing was completed. Sign out and back in or reinstall the app if needed.
How do I view the identifier on Meta.com?
Sign into your Meta account, go to My Devices, and pick the headset entry. The device page lists the code along with warranty and software details.
Where is the Touch controller serial located?
Remove the battery cover and take out the battery. The code sits inside the battery compartment, often near or under a QR sticker for left and right controllers.
Are left and right controller codes in different places?
Yes. Both live inside the battery cavity, but placement and sticker orientation can vary slightly between left and right units.
What common mistakes prevent reading the code on the strap arm?
Low light, glare, and dirt obscure printing. Use a flashlight, clean the area with a dry cloth, and change viewing angle to reduce reflection.
How should I record and store the device code?
Photograph the label, save the image to a secure folder, and note the code in an account document or password manager for easy retrieval.
Is the code on the box the same as the one on the headset?
Not always. Boxes can carry different tracking labels. Always verify the code printed on the headset or controllers for warranty and support.
